BOND accepts all VISA & MasterCard branded cards for payments. (No COD).
In case the product is damaged or any other manufacturing defect.
7-10 days shipping time.
Tracking details will be sent via WhatsApp or email.
How long it will take to ship my ordered product/s?
Orders within India should reach you within 7-10 working days. You can track your order through a link on your shipping confirmation e-mail or WhatsApp contact number once the order has been placed.
How can I track my order?
You can track your order through a link on your shipping confirmation e-mail or WhatsApp contact number once the order has been placed. When the parcel reaches the destination country, track it with your local carrier/postal service.
I'm having problems with the tracking?
There are times when our shipping partner takes 1-2 business days to register your shipment. If your tracking number isn’t updated or is showing invalid, please write to us shortly at email@example.com. We’ll assist you right away.
How can I edit my shipping address?
If you have entered your shipping address incorrect while placing the order, email us at firstname.lastname@example.org and we’ll do the edit at our end.
I have received the wrong product, what should I do?
Write to us at email@example.com and we’ll amend our mistake right away.
How do I place a return or exchange?
We’re sorry for the inconvenience caused. You can write to us at firstname.lastname@example.org with your order number and the product/s which are damaged or defective and which you’d like to exchange or return, and we’ll take care of the rest.
What products can I exchange?
We have a 14 days return/exchange policy. The product/s for exchange must be undamaged, unused with all the original tags and packaging intact.